• Call Center Information

Call Center Information

SSWTSC (Specified Skilled Worker Total Support Center)

Getting Support for Using the Specified Skilled
Worker Program

Foreign nationals who want to work under a Specified Skilled Worker status of residence can telephone the call center if there is anything about the procedures they don’t understand. It can assist with filling out paperwork and other procedures. It can also handle inquiries by individuals who have difficulties entering Japan or returning to their home country due to the effects of the Covid-19 pandemic.

Tel 03-6633-2539
Business Days and Hours Days: Tuesday–Saturday
Hours: 11:00 a.m.–7:00 p.m.
(The Support Center is closed on Sunday, Monday, and public holidays.)
  • Japanese
  • English
  • Chinese (Simplified)
  • Vietnamese
  • Tagalog
  • Thai
  • Indonesian
  • Burmese
  • Nepalese
  • Mongolian
  • Khmer
  • Sinhalese
  • Urdu

The call center is closing at the end of March 2021.
After that, please call the Immigration Information Center.

Immigration Information Center
Tel: 0570-013904 (VoIP, PHS, and international calls: 03-5796-7112)
Business Days and Hours: Monday–Friday, 8:30 a.m.–5:15 p.m.